- Terms -
&
- Policies -

Billing:
Orders are secured with a credit card.  This means that the credit card is simply used to verify that you have enough credit.  This 'courtesy reserve' is charged when your order is ready for shipping.

Terms of Agreement:
When submitting a purchase, you accept that your initials act as an electronic signature of your name, you understand that your electronic signature is as valid as your signing in person, you understand that the United States has passed the
Electronic Signature Act (To read a copy, click here. PDF), and you agree to pay the amount stated.  You further agree that AtlantisArms is released from the need to have a physical imprint of your card and a signature in pen.  Also agreed is that if there is any dispute over payment and delivery of goods, you will first contact and attempt to resolve any issues you may have, allowing AtlantisArms no less than 30 business days to reach a solution.

Damaged Shipments:
If you receive a product that was damaged in shipping, please email us on this form Damaged Shipment. Please include your order number (found on packing slip) and the name of the carrier that delivered the package.

Return Request:
Return Requests require an authorization number and may be returned ONLY with authorization from our sales manager provided within 30 days of sales receipt.  Returned items may be subject to a 25% restocking fee.  To request a return, use this form:
Return Request.

Sales are final on the following items, but are not limited to video tapes, DVDs, and special order items.

Cancellations:
Cancellations  are subject to a 25% cancellation fee. 

Avoid Taxes by ordering online.  Only Arizona residents are charged a sales tax of approximately 8.1%. Our company is located in Arizona.

You are responsible for knowing the laws in your own state, county, city, etc. 

The charge appears on your credit card as “GS7Alpha”

Orders are subject to inventory available. 

*FOR ORDERS BY MAIL:

Please fill out the order online, then print, and send it with a MONEY ORDER (or credit card information) to:


AtlantisArms.com
6801 S 55th Lane
Laveen, AZ 85339
USA

Billing Address
The address is matched to the one you gave to your Credit Card's bank.  This is to protect you and is a second point of validation.

What is CVV2 or CVC2?
The CVV2 / CVC2 is a three-digit security code that is printed on the back of cards. The number appears in reverse italic at the top of the signature panel at the end. This program helps validate that a genuine card is being used during a transaction.
"Card Verification Value"


 

*QUESTIONS about your merchandise: please go directly to the manufacturer for the most up to date and technical information.

Many products ordered from AtlantisArms.com are shipped directly from the company that manufactures the product, so if you order more than one item, each may arrive in a separate package. However, your single order will reflect the total cost, including shipping, regardless of the number of items you buy.

All prices are quoted in U.S. dollars and additional costs may be incurred for large and heavy items. Order processing takes 24 hours, so shipping times should be added to the processing period. Shipments are only delivered on business days.

International shipments are subject to Duties, Taxes, Broker Fees, and Customs Fees in your country. These EXTRA fees are YOUR responsibility and must be paid upon receipt of the shipment. The rules for these fees vary by country, and your local government determines the duty and customs charges. Custom procedures may delay shipments.

"No PO Boxes or APO"
PO Boxes have several restrictions on product that can be received.  Why?  Well, the boxes are located in a Federal building.  This is a security measure to protect the government workers and property.

APO addresses have a history of not making it to the end destination.  If you have an APO address, try shipping it to a friend or family member.

 

 

Secured Webpage 128 Bit Encryption

Shopping at our site is safe.
All orders on our site are processed on our secure server. All credit card information is encrypted and protected. To check that your transaction is secure, at your cart, look for the unbroken key or closed padlock icon in the corner of your browser screen.  If you don't see it, move your mouse to the top menu bar, click view, and select 'Status Bar.'  You should see the unbroken key or closed padlock icon in the lower right corner of your browser screen, now. 

If you would prefer not to place your order on-line, please call our Customer Service at 1-888-621-7776. One of our customer service representatives will be happy to assist you.

 


 

Electronic Signature Act
Shopping online is as real as shopping at the grocery store.  In January of 2000, Congress approved and made law the "Electronic signatures in Global and National Commerce Act."  In short, this makes faxes and e-mails just the same as signing in person.  To read a copy, click here. PDF